TY - BOOK AU - Besterfield Dale H AU - Besterfield Carol, Besterfield Glen H, Besterfield Mary, Urdhwareshe Hemant TI - Total Quality Management SN - 9789353066314 U1 - 658.4013 PY - 2025/// CY - Uttar Pradesh, India PB - Pearson India Education Services Pvt. Ltd. KW - Commerce & Management ER -