Charantimath, Poornima M

TOTAL QUALITY MANAGEMENT - 4th - India Pearson Education 2024 - xxxii, 510 p.

1.Quality Concepts 2.Leadership and Strategic Quality Management 3.Customer Driven Quality 4.Management System Standards 5.Lean Management 6.Statistical Concepts in Quality 7.Quality Improvement Tools 8.Six Sigma Tools and Techniques 9.Benchmarking 10.Business Process Reengineering 11.Business Excellence Models

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Commerce & Management

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