TY - BOOK AU - Charantimath, Poornima M TI - TOTAL QUALITY MANAGEMENT SN - 9789354491207 U1 - 658.562 PY - 2024/// CY - India PB - Pearson Education KW - Commerce & Management N1 - 1.Quality Concepts 2.Leadership and Strategic Quality Management 3.Customer Driven Quality 4.Management System Standards 5.Lean Management 6.Statistical Concepts in Quality 7.Quality Improvement Tools 8.Six Sigma Tools and Techniques 9.Benchmarking 10.Business Process Reengineering 11.Business Excellence Models ER -