Shukla, Rajesh Kumar <br/><br/>
Total quality management: practising manager 

 - Lucknow  New royal book co.  2006 
 - 181 p. 
<br/><br/><label>ISBN: </label>81-89267-23-x 
<br/><br/><label>Dewey Class. No.: </label>658  / SHU