TY - BOOK AU - Corvette, Barbara A Budjac TI - CONFLICT MANAGEMENT : A PRACTICAL GUIDE TO DEVELOPING NEGOTIATION STRATEGIES SN - 9789332543195 U1 - 658.4053 PY - 2015/// CY - Uttar Pradesh, India PB - Pearson India Education Services Pvt. Ltd. KW - Commerce & Management N1 - Becoming an effective negotiator is a universal skill that can benefit all. Unlike other books, Conflict Management explores how to develop this universal skill, using a very individual, personalized approach. Grounded in theory and research, it examines the psychological and sociological factors inherent in the negotiation process. It explores the complexities of negotiations, by looking at how conflict is related and how temperaments and personality traits impact the process. Filled with exercises, self-assessment tools, examples and cases, the book links theory to practice and gives readers an opportunity to develop, practice and perfect their own unique set of negotiation skills ER -