000 00339nam a2200133Ia 4500
005 20240713134958.0
008 240712s9999 xx 000 0 und d
041 _aeng
100 _aLovelock, christopher
245 _aServices marketing : People technology strategy
250 _a7th
260 _aDelhi
_b Pearson
_c2016
300 _a683
999 _c14224
_d14224