000 00302nam a2200121Ia 4500
005 20240713150516.0
008 240712s9999 xx 000 0 und d
041 _aeng
100 _aMullick, n.h.
245 _aCustomer relationship management
260 _aNew Delhi
_b Oxford uni
_c2019
300 _a360
999 _c29553
_d29553